Private Guided Hikes

Weather Dependency

All guided hikes are subject to weather conditions. Your safety is our top priority. In the event of severe or unsafe weather (e.g. storms, extreme heat, high winds, bushfire danger), hikes may be postponed or cancelled at our discretion.

Cancellations by Us (Due to Weather or Safety Concerns)

• If we cancel your hike due to weather or safety reasons, you will be offered the option to:
  
  • Reschedule for another available date, or
  • Receive a full refund if rescheduling is not possible.

We will notify you as early as possible in the event of a weather-related cancellation.

Cancellations by You

• Cancellations made 7 days or more before the scheduled hike will receive a full refund.
• Cancellations made 3–6 days before the hike are eligible for a 50% refund.
• Cancellations made within 48 hours of the hike are non-refundable.

If you are unable to attend due to illness, please contact us as soon as possible — we may offer a credit or reschedule at our discretion.

No Shows

Failure to attend a booked hike without prior notice will be treated as a cancellation with no refund.

Fitness and Preparation

It is your responsibility to ensure you are physically fit and appropriately equipped for the hike you are joining. If you are unsure whether a hike is suitable, please contact us before booking.

Liability

While every effort is made to ensure your safety, outdoor activities involve inherent risks. By participating, you acknowledge these risks and agree not to hold [Your Business Name] or your guide liable for any injury, loss, or damage incurred during the hike.